SJCAM is one of the leading manufacturers of action cameras. Although, their cameras are also commonly referred to as SJCAM. Being that SJCAM is a Chinese manufacturer who produces action cameras that work very similarly to a GoPro, the brands are often compared. The former is almost always accused of “copying” the latter.
The funny thing is, and most people might not know this, is that there are fake SJCAM cameras out there. Some might say: “Wow, so what? There is a copy of a copy? Isn’t SJCAM a copycat of a GoPro?”
Not really.
What is an SJCAM?
This Chinese company might have similarities with GoPro in terms of design, but they never really infringed copyrights of GoPro. They use their own software, lenses, logo, etc.
And does it say GoPro on them? No. So stop saying it’s a GoPro copy!
After all, when a brand comes up with an idea that sells, it is evident that others will try to use it. This is how the tech market works–DVD, DVIX, iPhone, to name a few. All of these products got re-invented one way or another.
When a company invents something profitable, smaller companies try to find a hole in it and satisfy the demand of customers. SJCAM found a hole in GoPro–price.
For some people (including myself) the big brand camera was way over my budget, so I tried a cheaper version, and guess what? I loved it. For the sake of argument, here’s a brief comparison between the two.
SJCAM vs GoPro
With regards to video quality, GoPro used to be the clear winner. However, more recently, even the GoPro Hero 6 falls short of the new SJ8 PRO’s video quality. Most importantly, a GoPro Hero 6 can cost you twice the price of an SJCAM.
During an actual video recording, GoPro’s advanced video stabilization features used to undermine SJCAM’s lack thereof. However, recent models of the latter are now equipped with a Gyro stabilization mechanism that strongly competes with GoPro’s stabilization performance.
Take a look at some of these SJCAM models and see how they can easily be some of the best budget-friendly action cam alternatives.
SJCAM 5000x Elite
The fifth version from the SJ5000 series is the first model to feature Sony’s IMX078CQK 12MP image sensor. It is also equipped with a 7 glass wide-angle lens, video stabilization feature, Novatek NTK96660 processor, and a 2-inch LCD screen. It is powered by a 900mah Li-Ion battery and supports a 32GB memory card.
Other interesting features of this model that are not found in the older versions include the underwater mode, slow-motion, and long exposure.
SJCAM SJ6 Legend
This is the first model of SJCAM to feature a 2-inch touchscreen display. It is equipped with a Novatek 96660 chipset and a Panasonic MN34120PA 16MP image sensor. It is powered by a 1000mah battery and supports up to 128GB of an external SD card.
There are nine shooting modes to choose from which includes car mode, underwater mode, photo and video time lapse, and many others.
How to connect SJCAM to computer?
This one’s pretty simple. All you need is the USB cable that comes with the camera or the SD card you’re using. So, you either connect the camera directly to the computer via the cable or take out the SD card from the camera and insert it into a memory card reader before installing it in your computer.
While most people find these features not as impressive as that of a GoPro, that’s beside the point. So if you are here just to moan about SJCAM and its similarities with other brands, then I am sorry, but this post is not for you. You can leave right away.
We are here to talk about a serious issue. It can be called a scam or a deception.
SJCAM SJ4000 Action Camera: Real vs Fake
If you ever wanted to purchase SJ4000, you probably saw many items listed. At first glance, they all look the same.
You are wrong. They are not. Few companies are trying to deceive people by copying SJCAM cameras, especially the SJ4000 model.
Let me give you an example. Take a look at the picture above.
Nice bunch of action cameras. It appears that all of these are SJ4000? Even though the title in the site you’re looking at says “SJ4000”, it’s not. This whole lot is fake or SJSCAM as I like to call it.
Pirate cameras will malfunction in most of the cases and offer inferior video quality and overall experience. Keep reading if you do not like wasting money on crappy products.
SJCAM SJ4000 Features
Although this model is not the most advanced among the SJCAM cameras, it is undeniably a decent alternative to the more expensive GoPro.
At first glance, it does look like a GoPro Hero Black. However, it actually comes in seven different colors and two variants: Wifi and Non-Wifi versions. Some of the notable features of this model include a 12MP CMOS Sensor, 1.5″ LCD Screen, the usual shooting modes plus additional settings that allow you to use it as a dash cam, webcam, and surveillance cam.
Although the photo and video quality of the SJ4000 is not as impressive as a GoPro, it still offers a decent performance for its price.
- 4K Ultra HD camera, equipped with SONY IMX377 recording native 4K/60PFS video and 12MP photos. shoot more wonderful...
- USB Type-C connector, faster transfer than all previous models with external Mic-support. 1200mAh high capacity battery,...
- Supports RAW format, you can save image files in lossless format, more convenient for post-editing, Makes it easier to...
SJCAM Review: How can I know if my SJCAM is original or fake?
To be completely safe when buying your new SJCAM, you should be aware of the things that might be different. Things that the original camera has and a pirate copy does not have or imitates it in a pretty bad way.
- front of the camera
- waterproof case
- UI (User Interface)
- Packing
- Software
Front view of an SJCAM
You should know that even the most shameless copycats will not (in most cases) copy a brands name on their camera. So do not buy models that do not have the company logo on it. In this case, you can be quite confident that your SJCAM is real if it has an SJCAM logo in the bottom left corner. This works with nearly all SJCAM models from SJ1000 to SJ5000.
There is a catch with the SJ4000 model though.
In case you do not know SJCAM changed their name in 2014. Previously they produced cameras under Shenzhen Hongfeng Century Technology Co name. You would agree that this lengthy name is not memorable nor eye-catching, so they had to re-brand to SJCAM.
One of the main reason the name got changed was to make things harder for pirate firms copying their products and to be able to take legal action against them. The first release of SJ4000 did not have SJCAM logo on the front, even though it was an original.
This was heaven for copycats. As a result, the market was flooded with fake SJ4000. The company did not brand their action cam so that everyone could have copied it shamelessly. There were more fakes than real ones.
That’s why the second release (or later batch as people call it) of SJ4000 included SJCAM brand on the front of the camera. All the later models like SJ4000 WiFi, SJ5000, SJ5000+, SJ6 Legend have an SJCAM logo on the front of the camera. (You can take a look at all SJCAM models on this link)
My advice is to buy the second batch only, as the first one is too risky. You can’ t know if it’s real or not until you get it. So to avoid unnecessary expenses and stress, avoid all cameras that do not have SJCAM imprinted on the front of the camera.
Different size of a waterproof case
I will continue to give SJ4000 as an example since this is the only product that flooded the market and got copied. The original version of the waterproof case or housing is, and it has silver screws on it. The fake waterproof housing has similar, but not the same dimensions, and has black screws on the housing. Also, these may not be as safe to use for those underwater selfies.
User Interface
The difference in User Interface or the menu you use to navigate through your camera is different. However, there is a difference in menu design even among original SJ400 first and second release (the one that included SJCAM logo on it).
SJCAM Packaging
The boxes in which cameras are packed differ. Most obvious way to see this is to take a quick glance. You will laugh. There are tons of spelling mistakes. One of the most visible is “water-resistant” sign on the front of the box.
Crazy I know. A spelling mistake. But it can give you a pretty good clue on whether or not you are about to buy a fake.
Software and App
The most reliable way to check if your action camera is genuine is to test if its compatible with the SJCAM firmware. There is no chance that a fake camera will work with SJCAM firmware. If it’s not real, it won’t work.
If it does, then you made a good choice. If you do not want to mess up with firmware, there is an easier way to make a comparison if you have a WiFi model. Just install the SJCAM App on your device (Android or Mac) and try to connect your camera with it. If you are connected, then your camera is absolutely the real one.
SJ4000 – COMPARISON CHART
Since the SJ4000 model is one that is really hard to make a difference between real and copied one, here is a little comparison table which should sum every difference. I included the SJ4000, “SJ4000 pirate version, replica”SJ4000 WiFi version, AT200, and TourSport.
Security check on the manufacturer’s website
After the problems with counterfeit SJ4000 camera, SJCAM decided to fight the copycats, by adding a security code on all of their cameras. They also redesigned the package for this purpose.
To help customers distinguish real or fake cameras, producer of these action cams, introduced a feature called Security Check on their website. Here is a link to it.
In theory, newer batches of cameras will have a serial code which you can enter to check if your model is original or not. Be aware that this is far from perfect solution, and that it will not work on older batches which did not have a serial. However if your camera has a serial and the security check confirms its real, then you can be pretty sure your camera is genuine.
The sealed code on the newer models looks like this.
So to confirm the authenticity of your camera, you have to enter the numerical values onto the SJCAM website.
Luckily SJCAM learned from their experienced, and all later produced cameras (including the SJ4000+ Plus) have the security screech code on the boxes.
- 4K Ultra HD camera, equipped with SONY IMX377 recording native 4K/60PFS video and 12MP photos. shoot more wonderful...
- USB Type-C connector, faster transfer than all previous models with external Mic-support. 1200mAh high capacity battery,...
- Supports RAW format, you can save image files in lossless format, more convenient for post-editing, Makes it easier to...
Summary of how you can detect a real SJ4000
If you do not want to read this whole guide and prefer everything summarized here is how you can detect a real SJ4000 :
- SJCAM logo on front (the first version of SJCAM does not have a logo and its original, still to be sure, buy the one with a logo).
- Silver screws on a housing
- The user interface looks like the one bellow
- The box does not have spelling errors and looks like the one bellow
- Software and APP compatible (you can check this only when you already purchase a cam)
- Security check (does not work with all cameras)
One thing you should be aware of is that these copycats make progress and it is getting harder and harder to make a difference between real and fake action camera.
Here are some quick tips that will work when buying anything online :
- follow your gut
- do not be afraid to ask seller a question
- buy from sellers with good feedback
- buy from reputable websites that have a refund policy
- pay with PayPal or Credit Card (since this will enable you to open a dispute and get your money back if a problem occurs)
Where to buy original SJCAM?
You buy SJCAM action cameras pretty much everywhere online. There are a bunch of websites, but to minimize the risk, stick with reputable ones. Here is a list of recommended stores and sellers which sell original SJCAM cameras.
- GearBest – verified retailer – link to the store
- Banggod – verified retailer – link to store
- SJCAM Official Amazon Store – link to the store
- SJCAM AliExpress Authorized Reseller – link to the seller
UPDATE 1/7/2017
Since the original guide had been written in 2014, it has now been updated. Few things happened over the years, and today, it is much safer to find if an SJCAM camera is original or fake. Here are some facts.
So far the only proven model to be faked is SJ4000.
Recently the manufacturer upgraded the package of all SJCAM cameras. The package now has a scratch and enter the security code which you can enter on the official website to check if your camera is real or not. Be aware that sometimes even though the camera is real, codes might not work. In this case contact SJCAM directly for the assistance.
In case your camera does not have a security code, it might be an older batch. Older and newer batches have no difference in product quality, only in package design, so do not panic. In that case, follow this guide, check for imperfections on the package and little things we showed here.
If you want some coupons and discounts on original cameras, check out our deals and coupons page where you can find plenty of coupons from reputable stores which sell original items.
- 4K Ultra HD camera, equipped with SONY IMX377 recording native 4K/60PFS video and 12MP photos. shoot more wonderful...
- USB Type-C connector, faster transfer than all previous models with external Mic-support. 1200mAh high capacity battery,...
- Supports RAW format, you can save image files in lossless format, more convenient for post-editing, Makes it easier to...
Final Thoughts on SJCAM Action Cameras
Do you plan to get an SJCAM or you already have one? Feel free to share your experience or tell me a story if you had any problems with replicas and fake action cams. Found a fake that is not listed here? Share it, and I will gladly update the post with more info. For more info on SJ4000 camera, check out my in-depth review.
Please understand that I am not able to evaluate single links and tell you if your specific camera is real or not. Just follow this guide, and you will be on a right way to get a real deal, no worries.
Last update on 2021-10-23 at 15:26 / Affiliate links / Images from Amazon Product Advertising API
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Where are the interface pictures?
Hi Bob, you have them on the last picture. Is that what you mean?
Hi there i purchased a action camera and it was a sj4000 i bought it on amazon and it was called the DBpower sj4000. It has great picture but is it a scam?
If it does not say SJCAM on the front, its not an SJCAM obviously.
My camera seem legit to the very the. But one thing is worrying me in settings, the icon is different top left it’s a cop not a spanner and I don’t have hdr I have fov and wdr instead please help.
That’s probably different firmware version. If it’s okay according to other parameters.
Good 😀
Hi there, when i turn on my sj4000 i get the “sjcam” logo message not the “welcome” message) and then i get a picture of a yellow sjcam and a black writing saying “sj4000” next to it. The menu background is white like the sjcam 4000 wifi.
The box looks different, at the front the SJCAM logo is on the right not on the left. Under that i have for boxes (2 and 2) and a pink circle saying “1080P H.264 FULL HD”.
I’m not sure anymore. Is it a fake?
Hello Giorgia,
From what you said, your camera seams legit. The turn on/off menu may be different due to different firmware version. As the matter a fact, the process you described is the same on my own SJ4000 WiFi.
Does it say water resistant or water resistabt on the box? How does your camera preform? If you have the WiFi version you can check if it works with SJCAMHD app.
The camera is working fine and the spelling on the box is correct. As you said it must be just a different firmware version. My camera doesn’t have wifi but i’m pretty sure it’s the real one:) I did some research and came to this conclusion. Thanks again for your help ad time.
Great to hear that Giorgia. Good luck with your SJCAM. Its getting harder and harder to get real one these days 🙂
Hi,
I´d like to buy the real one and I´m wondering which website to rely on.
In sjcam.com the price of 4000wifi is $139 and in foxoffer.com it is $96. Do you have some further knowledge about foxoffer.com , how do you know they are selling real ones?
Hello,
Foxoffer is pretty much okay. You must know that sjcam.com is not original site of the manufacturer.
Foxoffer was one of the first to warn about fake sj 4000 and create a quick guide to it, so its pretty okay.
Are you sure that the price range was this different? I guarantee you can get a SJ4000 WiFi now in 80-99$ range. I got mine few weeks ago for around 95$ on eBay. Just make sure to follow the guides in this article, and you will be safe.
You say that sjcam.com is not the official site of the manufacturer.
But, is the product genuine though?
Yes, its their marketing partner, certainly a real deal.
SJCAM, sells the original, however if you buy from them and the camera comes defective, good luck dealing with them. These cameras are low quality. I bought the SJ5000 Wifi and it didn’t have sound, two days later the camera doesn’t start. Many people have had this problem. Go with the Gopro.
does it work well with iphone 6?
Sorry, I have not tested it with iPhone 6, but the manufacturer claims it does. Have you tried it out perhaps?
Works great…
Hi i bought one sj 4000 wifi from aliexpress for 95$ . after 3 mounths of search (and the help of my bro the hacker) i was sure tha i ordered the original cam. I did the unboxing an when i tried to connect it whith my android via sj app it ask me to upgrade the firmware……the latest firmware from sj`s site make my ok button and the down button dead.i flashed 5 different firmware but nothing…afte googling i read in sj’s site that this happens to clones..this sj clone was fu..ing exactly with the original…same look same firmware and work with sj firware but whith no functional buttons. I ask for refund and now i am going to wait the original by sj cam site.
P.s. there are 2 apps in market seems to be geniun.so i realized that original cams work after ugrades an connect via original sj app. Anyway i sold the monkey an the guy that bought it had allready one sj same model and colour and insist tha was the original as the one he got. I let him believe that he just bought a 10 minutes used cam (yes after 10 minutes i packed it again) for 10$ cheaper…
Thanks for your tips Angelos. I never heard about someone having the same issue.
You are not alone. There are many users of totally legit SJ4000 (w/wifi) who are experiencing the same issue. The camera reports it needs a “FW update” to work with the app and as soon as you do that, the OK button stops working and the down arrow becomes the OK button.
SJCAM saying you have a clone is just blowing smoke. It is simply not true. Too many people, with 100% factory SJCAM’s are experiencing the same problem. People have even opened them up to prove they are factory.
Just an example of buggy firmware, buggy apps and no desire on behalf of the company to fix the problem they have and are creating.
Hi Don,
I had no issues with updating my SJ4000 WiFi to its latest firmware. Where have you bought your camera? And have you carefully followed instructions provided by the company?
New firmware is quite cool, enables time lapse video an photo.
i have got an old sj4000 with out the logo , the box is ok no spelling mistakes
the waterproof case is the right size and battery / problems arose when updated firmware works , but made the quality of video awfull put orginal firmware back on
N2014110729V02 all other sjcam firmware works / inside battery compartment i just see a sticker SN:SJCAM201411116433 is a DUD ?
Hi,
Quote: That’ s why the second release of SJ4000 included SJCAM brand on the front of the camera. All the upcoming models SJ4000 WiFi and SJ5000, SJ5000 Plus have logo.
What if my camera is WiFi Version and it doesnt have the SJCAM logo? is it 100% that the WiFi version must have the logo?
Joey, if your camera does not have SJCAM WiFi logo, then I highly doubt it is an original. Where have you bought it?
Stumbled on a most elaborate fake yet.. Everything was right all the way down to the firmware number. Camera was supposed to be 1080p SJ4000, details suggested it was 1st version SJCAM but they never mentioned the name. So I was hoping for a decent low-end 1080p camera maybe not from SJCAM.
Camera worked perfectly and menus were consistent with everything I’ve read about. 1080p setting and all. Only the output was something different, it was 720p motion jpeg in AVI container from what I suspect was 1.3MP sensor. So the lie was that it would produce x264 MOV files at 1080p resolution.
Interesting find, thanks for sharing it with us. So many different fakes available, people should always be cautions.
I have the same!
Everything but on but on the box it says 1080p 15 FPS!
i received the same fake as well, everything is exactly as is on the original sj4000 including packaging spelling etc.
Is GeekBuying.com a trustworthy site. They seem to have the best price on SJCAM5000 wifi and in stock whereas SJCAM.com is out of stock for what looks like to be 3 weeks at best? Need a unit within a month.
Adrian, I have honestly never used them. What is the price you got there?
We also got a exclusive coupon for SJ5000+ from BangGood you can get 5$ off. Coupon is here http://pevly.com/deals
The price is $129US plus 5% coupon for a black one, deal expires in 2 days then $139. The camera itself has the SJCAM logo on it, the specs look the same. Thanks.
Honestly Adrian, I never heard of fake SJ5000, so I would go with that deal. Always make sure to ask few questions to seller, it is always safer to ask. Good luck, and feel free to let me know how it worked for you.
Hi. I got a new sj4000 wifi. I charge it fully but it doesnt turn on when i press on the power button. Please i need help
Have you updated the firmware?
The best thing you can do is contact manufacturer and seller and see whats the problem.
Just purchased one for motorcycling, hoping it’s real, have looked at the pics etc and all looks ok! Here’s the link let me know what you think please
Juie, sure I can try to help out, but you must follow your own guts and ask seller. Of course reading this article will point out many things on how to recognize a fake.
You forgot to include a link by the way. 🙂
Are the M10 fakes out there ?
I haven’t personally heard of anyone having problem with M10. I talked about M10 more in my review here
And also compared it to SJ4000.
Hope that helps.
Thank you Pavle I just checked out your review.I think I going to go for the M10 I am in the UK and I cannot find anywhere that I can trust to purchase a genuine SJ4000 just to be on the safe side. Unless anyone can recommend any reliable UK retailers?
Hi Neil, M10 is a great camera, good choice. I do not know any dealers from the UK sorry.
You can get them from ebay, amazon or SJCAM direct, that is where I get my gadgets. You have some links in the article, those are the sites I use.
The link you shared seams pretty legit. I haven’t heard of fake M10 yet, so its much safer solution then the SJ4000. Make sure to ask seller if its originak camera, in most of the cases they will admit if they sell fakes.
Let me know if you need any help. Good luck!
http://www.coolicool.com/sjcam-m10-15-screen-1080p-30fps-waterproof-wifi-mini-action-sport-camera-with-12m-cmos-sensor-170-g-36456
This looks a good deal. Do you think its genuine?
shiztt!!! i bought the fake cam now i have lots of problem like error playback
Ask for a refund from a seller if you can. Also do not update firmware stick to one you had originally when you bought the can.
I got the fake one… sucks!!
hello from Spain!!!I love your blog and want to know that what do you think about this http://m.aliexpress.com/item/32252755164.html
Thank u and sorry for my english.
Hi,
I really can not give such estimate. It seams like a bit too cheap, but you never know, from one photo I see it seams okay.
Make sure to ask seller if its original camera, in most of the cases they will admit if they sell fakes.
Got the SJ4000, Second hand but brand new if you know what i mean.
No instruction booklet with it though.
Any idea where i can get one
Thanks
Mal,
Trust me instruction booklet is usless. Manual is pretty poorly made.
Here is the link to it thought.
You will find probably a bit more info in my SJ4000 review, and feel free to ask me anything you need help with.
Happy recording!
Pavle,
You have provided a lot of useful information here. I’m surprised, however, that you didn’t mention the recent use of the SJCAM authenticity code/scratch code.
Additionally, a couple of corrections:
* SZ Hongfeng Century Technology LTD didn’t change their name in 2014, they simply introduced the SJCAM branding. They are still known as SZ Hongfeng Century Technology LTD (as shown on their website: http://sjcamhd.com).
* SZ Hongfeng Century Technology LTD still make SJ4000s without the SJCAM logo. Have a look at the video of a visit to the factory (https://www.youtube.com/watch?v=-7qhN9xKNOY – Nov. 2014) – you’ll see both branded and unbranded camera face plates. Unfortunately, that doesn’t help to establish product authenticity.
Hello Glen,
Thank you very much for valuable information. At the time of writing, the code for checking authenticity did not work.
I will try to update the article asap and add quote you.
Thanks once again, I am sure many others will appreciate this piece of advice.
Hi there, i wanted to know if anyone bought their sjcam sj400 on amazon.com and if so, what would the names of trusted sellers
so I have a question, when I got the camera first, there was some icons on the top of the screen, now there is nothing. I have used the android app, would this somehow got rid of my icons. I looked through the setting and can’t seem to figure out what has changed. Any thoughts.
Oh and BTW anyone that is hesitant to buy this camera, don be, this is a great camera for the price. I have 2 gopros and now 2 Sj4000, the SJ4000 are so much easier to use, and the quality is almost as good as the gopro. At being 1/4 the price, this is by far a better option.
Hi Hoss,
I am a bit confused on what icons do you mean? Have you updated your firmware in the meanwhile?
Do you mean the icons that show data such as photo mega pixels, etc?
Thanks for sharing your experience about SJ4000. I can only say I am also quite satisfied with mine!
Hi I own a genuine early SJ4000 fantastic camera great quality results.
I wanted to use one as a car dash cam and found on eBay one saying sj4000 720p looked the same as mine just only 720p,in my mind i thought it would be a fake of some sort but at only £20 it was worth a punt! Well it arrived looked good all the packaging, accessories waterproof case all interchangeable with the genuine one but the camera sticking power button, can be set to 1080p but still shoots in 720. Version numbers DV123 v2.8_20141010 RES:v1.0. The quality of video is very poor; exposure is dark even when adjusted to the max. It also locks up turns itself off, What a load of rubbish now will get SJCAM branded.
Watch out for theses 720p types
Hey Tim,
Thanks for sharing that with us. Usually when it comes to tech stuff, if the offer is too good to be true, it probably is. Sorry about your camera now working the way you expected. Get a original one and I’m sure it will do good job for you.
Hi, did you find any improvment for this camera? I got one too, and it’s a piece of trash.
Thanks
I bought mine just recently from DBPowerOfficial on Amazon and the box doesn’t say SJ40000 on the front, only the back and the camera itself just says DBPOWER on the lower right where you’re saying it should have the SJCAM logo. I’m worried 🙁
Well I’m afraid you bought a fake one Nancy. If I was you I would return it. Fake ones malfunction sooner or later.
Not necessarily, I have the DBPOWER SJ4000 Wifi which allows for all recent SJCAM Firmware updates (it even boots up SJCAM) and works perfectly with the SJCAM App, also the packaging is identical to the SJCAM with exception of the DBPOWER branding. I suspect DBPOWER is a US rebrand of the SJCAM camera.
just bought a dbpower and from Amazon and it’s great. no problems at all. the above article is just trying to scare people .
Hi there. I am trying to find a genuine SJCAM 4000 at the best possible price here in the UK. Can you please tell me if this one is real? Thanks! http://www.ebay.co.uk/itm/SJCAM-Original-SJ4000-Action-Camera-1080P-Waterproof-Diving-HD-Camcorder-Car-DVR-/261809354200?pt=LH_DefaultDomain_3&hash=item3cf50db5d8
It seams like it is, but its best to judge yourself. Just follow up the guidelines in this article when buying and you’ll be good.
Thanks. Though I have now seen this one… http://www.amazon.co.uk/gp/product/B00MO78F1I/ref=ox_sc_imb_mini_detail?ie=UTF8&psc=1&smid=A2YYMJYSHA4UDP
It has the SJCAM name on it, but if you look at the box, its different to the pics you show! Should I avoid this do you think? Are fakers now producing their copies with the SJCAM name on it?! =/
Its non WiFi, so it might be the real deal. Always make sure to ask a seller. Say : -Is this camera original SJCAM or not? If its not original I will return it right away and ask for a refund.- Really works when you threaten them with refund and dispute 🙂
And yes, there are fakes with SJCAM logo, but they are very very rare.
Thanks for your advice, will keep you updated!! 🙂
Hi Pavle, got my camera today. I am slightly unsure if its real or fake, and it passed the online security check! Have you got an email address I can send you some pictures to? Thanks
If it passed the online check, then its real, relax and enjoy your camera 🙂
Recently unknowingly purchased clone sj4000.in lowest pixel setting.can’t change.no multiple shot select in photo mode.had big plans to take diving.will try for refund .EBAY purchase
name and shame!!! What was the ebay seller called?!
Hi ! Thank you for this review this is great, I just bought the SJ4000 wifi the real one and it works just great. I decided to buy a second battery, but there is no logo on it ( bought in another shop) Do you think that could hurt the SJCam to use it ? Thank you for your answer !
Annick
Hi Annick,
You will be OK with battery as long its the one of same capacity.
Hi I have just received my SJ4000
How do I find the code to check if it’s real or fake?
http://www.ebay.co.uk/itm/161527713975?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT
Ive done a fair bit of research and I’m sure it’s legit but can anyone confirm?
Hi Quentin,
Apparently some of the newer batches have a code on the box. But if a box does not have it, it does not mean its a fake.
From the link you shared, your camera does not have SJCAM logo which means that it is either a first batch of these cameras released in early 2014 or its a fake.
After closely taking look at link, it does not seam like a fake, just an early version. You probably should have bought a camera with SJCAM logo on it.
These version you bought certainly do not have a check up code, as they are the oldest batches.
Ok, So I looked on ebay and found a person who shows a certificate saying they are an autherized reseller. they show a pic of a camera with the sjcam on the front but the one they are selling has dbpower on the front. They also show a screen shot of the readout saying it has sjcam firm ware. check it out
http://116.6.105.149:88/swfupload/Pictures/DB0703/5847a0b5d6fb1ecaf877922c8f719b54.jpg
is this for real?
Hi,
I’m from the uk and I am off to Mexico soon. Was really looking at getting one of these but being out of by buying a fake would you be able to look at the two links I have posted and give your opinion. Also what is the main difference between a 4000 and a 5000
http://www.amazon.co.uk/gp/aw/d/B00QAFK11M/ref=s9_simh_gw_d0_g23_i1?pf_rd_m=A3P5ROKL5A1OLE&pf_rd_s=mobile-1&pf_rd_r=1ZSM6XTBK7GZ7JTFYNQ8&pf_rd_t=36701&pf_rd_p=507564347&pf_rd_i=mobile#
http://www.amazon.co.uk/gp/aw/d/B00N7CFX8C/ref=mp_s_a_1_1?qid=1430758148&sr=8-1&pi=AC_SY200_QL40&keywords=sjcam+sj4000+wifi&dpPl=1&dpID=41hf9Bka8dL&ref=plSrch#
They are both really cheap and come with a lot?
Thank you
Hi Sean,
These are mobile links and I am unable to take a closer look at them at desktop. Just follow the guideline in this article and you will be good.
About SJ4000 vs SJ5000, you can read here http://pevly.com/sjcam-sj4000-vs-sj5000-difference/
Hi. I got my sjcam 4000 yesterday and I checked online the code that I found on the scratch box. It is original. it works fine when it is connected to the charger but it turns off when I disconnect and would not turn on however long I press the power button. Defeats the purpose of an action cam.
Hello! I am looking for some help. I am concerned I may have a fake SJCAM. I bought it off of ebay for graduation present. I emailed the seller before purchase and they guaranteed it would be original- feedback all said selling original SJCAMs and that the box would come with code. However when I got the camera there are a few differences in the camera I received and the camera pictured on the official SJCAM website and frankly different than the one pictured in the auction.
Differences-
#1-There are no vent holes down by the battery compartment in the camera I received like pictured on sjacm website
#2- by the usb & sd card slot it just says “USB” and has a picture of an SD card on the camera I have- the cameras pictured in the auction and on sjcam website say- “HDMI” and “Micro SD”
#3- on the side with the up and down buttons- the circle of small holes (is that the microphone holes?) are placed exactly in the center on the side of the camera, in the camera pictured on the sjcam site they are located more towards the bottom down button and not centered.
The camera has the SJCAM logo on the front. The security numbers on the box check out but the box was not sealed so how do I know the camera wasn’t switched? Could it be a real sjcam sj4000 with these differences in appearance?
The version info from the menu says SJ4000wifi-version-G20150318V01, date Mar 18 2015. Firm SJCAM
How do I know if it is real? I don’t want to give a fake camera as a gift. I don’t know what to do- should I return it? If so, where can I get an original camera shipped within a week?
Thanks for any help!
Is it a WiFi version? If it is you can try connecting it with an app, and if that works you should be okay.
From what you just told, it seams to me that you have a new batch of cameras. Have you checked up the code?
Finally, how is menu looking? Does it says SJ4000 once turned on?
It does say SJ4000 when turned on and it is a wifi version but I don’t have a smartphone or any way to connect it to an app. Can that be done via a computer?
I have done some more googling and came across someone else who posted the same thing elsewhere, with the same differences, and they said they contacted SJCAM.com and the reply was that there have recently been some design changes, so hopefully that is the case. I also came across a video of someone unboxing a new sj5000 and it did not have the vent holes on the bottom, so that does point to a recent design change.
When you say, have you checked up the code- what code are you referring to, and where do I check it? I did check the security code on the box and it did check out- but the box had been opened, which was why I was concerned when I saw the physical differences between it and the cameras pictured on the official SJCAM website. Is there a way to check the version and SN #’s?
The seller got back to me and said that it is 100% a genuine SJCAM and they get new shipments every week. He asked for the version # and was going to check with the factory as he did not know why some had the vent holes and some did not.
I am starting to become more confident that this is a genuine sjcam. I think them putting a security check number on the box is pretty useless however, as you can never tell if the box has been opened and the camera switched out.
Thanks!
Glad to hear that. It can not be checked via PC, but from your story it sounds like you got a real one.
I’ve bought an SJ 4000 wifi. I’ve read the reviews on how to spot a knock-off and so far it’s more likely to be an authentic SJcam but what bothers me is that when I try to input the sticker code on the sjcam website it says it’s not authentic. I’m starting to doubt, please help.
Hi Michel, try connecting it to the SJCAMHD app if it works, no need to worry. Not all codes are working, they obviously did not update everything neatly on their site. Probably did not verify all the batches.
hi, i was just wondering if you could check out this website for me so i know if its a real sjcam. Thanks. http://www.amazon.co.uk/Blueskysea-SJCAM-SJ4000-Waterproof-Battery/dp/B00NMCWQSM/ref=cm_cd_al_qh_dp_t
At first glance it seams like genuine one James. Make sure to follow the steps provided in this article just to make sure, and of course it wont harm to ask seller if its the real deal or a knock off.
Thanks, I appreciate it.
You are welcome James! Feel free to let me know how it works for you once you get it, would love to hear your experience.
yeah, its those fellas that feel sorry for buying an expensive gopro, (and maybe only use the darn thing on rare occasions), that say sjcam is a fake gopro –simply because they had to spend so much just to realize a bit later that they could have got a better value for their money.
nice review btw., and thanks for pointing out how to spot an authentic sjcam 🙂
Thanks, glad it was helpful! 🙂
have you seen sjcam5000 model at their site 16 mp panasonic lense
is this fake?
shows 2 versions one 1.5 lcd other 2 inch
any review or comments cool
willie nz
You can read more about different versions of SJ5000 in this post.
I bought one off Amazon.ca. The camera would not connect to the sjcam app I downloaded on my android, but the QR code I scanned on the packaging directed me to download idriveDV instead. I’m presuming that the camera I received is a fake.
Does it have SJCAM logo on the front? Sounds like a fake one, make sure to check other things described in this article.
Hi, I bought this SJCam SJ4000 in flight on Cathay Pacific from HK to LA. I was thinking about eBaying the camera until I found your site. Based on your description, it looks like I got the 1st edition (no SJCAM logo on the front). The waterproof housing looks correct with the silver screw and it does not look like the fake photo your provided. The front packaging does not have any misspelling. BUT the fine print on the back side of the packaging, it does have misspelling for the word “including” for the additional features section. It spelled “includeing”. Now I am so hesitant to sell this on eBay. Do you think Cathay Pacific would sell fake SJCAM?
Hi Dede, if your camera works well, then it does not have to be a fake one. Is there any reason why you want to get rid of it or is it just the belief it might be fake? When you bought your camera? I do not know what is Cathay Pacific and never bought anything there, so sorry, I cant help you. Get in touch with the seller, see what they have to say.
It’s Cathay Pacific Airline’s duty free shopping catalog (skymall). Purchased during last month’s trip using left over airmiles that I don’t need them any more. Now, I will have to use it myself and check it.
I am also curious about the supposed SJ1000 copies. SJCAM site states that upgrading the firmware on a copy will freeze the camera (basically you’re pooched!). There appear to be 2 “batches” of cameras that I see – one that comes with every accessory under the sun (Techmoan reviewed one of those on youtube and loved it) and the ones that state Genuine SJCAM SJ1000 on eBay etc, that seem to come with minimal mounting options or accessories. I have a message into SJCAM website asking for info, but if anyone here knows how to tell, I would appreciate it. There seems to be a bit of a price difference too. Thx.
I bought this one of amazon:
amazon.fr/dp/B00MP5DMGW/ref=pe_386181_51767671_TE_dp_2
I got it and it seems legit when I compare it to the post. Works with the app, Has all the correct logos and packaging. however, when I do the S/N check on http://www.sjcamhd.com/safe/
It says it’s not genuine. Does this means it’s a fake as I’ve heard others having the same problem.
Hi, do you know if the sunco dream 2 is a fake? It is very popular but I dunno if its a fake
Never heard of that camera. If you mean if its original SJCAM, I think by the brand name it obviously is not.
https://www.youtube.com/watch?v=SYNm6nvDqUw
this is a new version clone
Hi there, I bought mine at a “tech shop” they claim is the original, my waterproof case is just as the original one, the thing is that the interface looks really different, I don’t have the “SJCAM” logo on the front and the firmware version says “150207” so do I have a mix between fake and real? The price was right, I bought it at a store, the case is right, what about it?
Those without a logo are unlikely to be real, but as said in the article, first time they made SJ4000 was without the logo. So either you have one of the earlier batches or a fake camera.
Its the best to buy from reliable sources as there are many fakes of this particular model. I do not know what to tell you, if you are facing any troubles, its the best to return it and buy one by following this guide.
Hi Pavle, could you give me some advice please? I am thinking about buying a SJ4000 and I came across this on amazon. amazon.co.uk/gp/aw/d/B00IIZSZP6?qid=1435507175&sr=8-3&vs=1
Would you say this is one is worth the buying? Or do you think I’d be better buying this one
amazon.co.uk/gp/aw/d/B00MO78F0O/ref=mp_s_a_1_1?qid=1435513855&sr=8-1&pi=AC_SY200_QL40&keywords=sjcam+sj4000&dpPl=1&dpID=51Mqrbzey8L&ref=plSrch
Or do you think it’s a fake? Which one would you buy?
Thanks for your time!:) Look forward to a reply
Hi Matt,
Sorry, I can not give my own opinion and evaluate links as then everyone would expect me to take 10 minutes and examine their products.
That is why I wrote this guide, follow the tips here and avoid those brands that do not say SJCAM. For instance this Sunco® Dream is total crap avoid it. For other two you would have to take a closer look by following the tips in the guide.
thanks for the info so i try to aply the coupon but its dind work (this voucher doesn´t exist) you know if already expire o didnt work anymore
thanks a lot
Hi Erik, please check the deals page, I try to update coupons there, but this particular one seams to expired. I will try to find a new one and update the article.
I have just ordered a ‘sj4000’ it only cost £25. It doesn’t have the sjcam on it but the waterproof case has got the white screws also the box looks legit. Can anyone help before it arrives so if its a scam I can cancel the order. Its from a dispatcher called annonguk? Anyway here’s a link please let me know asap. amazon.co.uk/Annong-Waterproof-Bycicle-Helmet-Action/dp/B00YRVR62S/ref=sr_1_66?&ie=UTF8&qid=1435616951&sr=8-66-spons&keywords=Helmet+cameras
I do not evaluate single items, so please understand that. Follow this guide and you will be on good way to see if its real or not. Just by quick look, nowhere on this link it says SJCAM product. It says Annong, so obviously not SJCAM item.
Mine does not have the logo at the front but the box says ”Water Resistant”.
I bought it for 50€ though from wish.com.
The screws are silver also. The only problem i faced is that I can’t change the brightness as it is always on +2 and it won’t let me adjust it. Never the less it works just fine.
Can I have an opinion please.
Thanks for this website and all the great info! I just purchased a SJCAM4000 HD WIFI from SJCAM.com that I had been looking at over the last few months. After reviewing your info I am glad I went with this website so I don’t get a fake! Any idea of the processing times on their orders? I have read complaints about their slow response regarding assistance and so on but it has yet to ship and its been a few days and during the order process it said to leave a comment on your order regarding what color you want. This then opens a ticket to support which has yet to be processed or reviewed per my account. Just very excited to get my camera and get familiar with it before my vacation! Also how do you go about getting this firmware everyone is referring to and how do you install it? Also how do you know if you camera is a new batch or an old batch with the SJCAM on it?
Thanks again
Holly
Hi Holly,
If you bought from the official site, customer support is quite slow and in some cases non-existent. I really have no idea bout processing time. You can see firmware version in the settings. Wifi Version will always have a logo on it.
Hi Pavle,
Fantastic commentary ! Superb value ! Have just subscribed to your website.
With the new SJCAM 6000 WiFi now on offer in some websites, can you comment on copies / fake products you have seen of this model ? When do you plan to review it on your site ? I consider buying one at Aliexpress.
Thanks
Mike
how about warranty & after sales support.. since im from india..if i gonna buy this here..does the maker/seller able to support warranty or AS support?
The warranty to these cameras is pretty limited. Support from manufacturer is almost non-existant. It all depends on retailer, which provides both warranty and support. That of course varies. Gearbest has good support, they ship worldwide. Amazon India might be good idea as well. Good luck.
Hi,
have you spotted any UK deals on authentic SJcams scared of getting a fake on ebay and amazon
Thanks
Hi Pavle,
Great article.
I purchased a sjcam M10 wifi from a reputable dealer in Hong Kong.
When I started to use the camera today I noticed that where the menu button is located on the side of the camera it has a WiFi symbol on that button where as the pictures I have seen in your review has a ‘M’ symbol. Also when I press that button the WiFi function is activated but I’m unable to access the menu function which is very frustrating.
I have connected the camera to the iPhone app and it works fine. And everything else about the camera seems genuine.
The firmware is G20141205V01 so I’m wondering if a firmware update will make the button work?
Any advice would be greatly appreciated.
Thx
Todd
Hi Todd,
There are two versions, WiFi and Non WiFi, hence the difference.
Hi Pavle,
Thanks a lot for writing a great read,
It really helped me to actually make the purchase from GearBest.
Although theres something that i can’t find out is what would be the best memory card for my SJCAM SJ4000 WiFi?
If you could point out some brand names and how much GB is perfect would be a great help, just like your article here.
Thanks again,
Afiqe
Afique, read this review, there is a paragraph about memory cards.
Hi Pavle
Really useful article, can I just confirm though that the sjcamhd website is the real or fake? I have received a sj5000+ camera that passes the serial number check but I can’t see anyway to upgrade or check the firmware. It does connect to the app.
Thanks
Mark
sjcamhd is an official factory site, where as sjcam.com is just their marketing partner (affiliate partner of some sort).
Thank you,
Hi guys, just to inform you that I’ve purchased the SJ5000+ on the “official” website of JSCAM, and just to tell you that the customer support is just TERRIBLE. My orders are tagged like “Payment accepted” and there’s no tracking number and any update after 3 days. I’ve contacted them and no answer at all… Shoul I be afraid about this?
Customer support on that site is not terrible, it basically does not exist. Last week I got a reply on my email from December… 2014..!! 8 months later! SJCAM is affiliate marketing partner of some sort. The official site is sjcamhd.com, but I strongly recommend people to go for Amazon, GearBest and similar sites with proper treatment of customers. I think your camera will arrive, as they always deliver products, but they do not bother to answer customers emails.
Hi Guys,
Very interesting read all this has been, I just want to tell my story off events and experience so far with my SJCAM 4000 wifi.
Few months ago I bought my SJCAM from ebay, after reading this blog and doing research I believed I finally found a legit version. The packaging came as expected and the camera looked legit. It has the SJCAM logo stamped on and SJCAM logo on boot up. The box it came in wasn’t sealed which I thought was weird, buy hey I was happy it looked legit and even connected to my iphone via wifi without problems. The box has an authentic code which checked out to be legit.
Fast forward up to today, I updated my sjcam app on ios store, and after connection is established, I get the following message “Warning I regret to tell you that the products you buy are counterfeit products! please contact your dealer!
So even though my camera looks by far legit, and even has the sjcam logo stamped on etc I am now thinking I have received a really good fake replica, either the fakes are getting to good or there is an issue with sjcam ios software (which I doubt it)
So far I haven’t seen a fake with the SJCAM actually written on the camera elsewhere online, or anyone in the similar boat as me. So if anyone has any info which can help me resolve this issue or recommend a ios software to get this working again. I think I’ll move to go pro.. It maybe expensive but at least I know I don’t need a metal detector to find a real SJCAM lol.
Thanks
Interesting Larenzo. Do not get me wrong, but just because some App said you got a fake, you are going to buy another camera?
Perhaps its a firmware issue, perhaps there is something wrong with the app.
If I understood well, your camera works okay, and seams to me its not a fake. That decision in my opinion seams reasonable if you have issue with camera, like poor quality video, software issues, etc.
Its your choice and your money, do whatever you wish of course. Just my two cents 🙂 Good luck however and thanks for detailed explanation.
Hi Pavle,
Thanks for replying, I decided to dig deeper, I removed the front cover of my sjcam. On the actual hardware its clearly marked sjcam 4000. What a relief 😀
As you said my camera does work perfectly and the quality is really good. So that has swayed me off buying a go pro for now lol. Today sjcam app has updated again on the apple app store but I’m still getting the same issue. The last version which was working for me was 2.2, So just giving heads up not to upgrade to version 2.3 or 2.4 of this app.
Thankfully my andriod tablet and my sjcam still work via wifi :D.. So I will wait around for a fix, unless anyone here can recommend another app I can use with my camera.
Thanks 😀
I’m having the same issue! It worked fine until the update and now I can’t connect through the iPhone app 🙁 I had the camera since April and had never had this kind of problem with the app (that’s how I know that my product isn’t a counterfeit). Have you found another solution apart from using it on a Android system? I hope this would get solve quickly
I bought sj4000wifi brand “qumox” on the online website Amazon. The serial number is 17 digits; do I have to worry? It is fake?
If its not branded as SJCAM, then it is a fake.
That may be, but this guy seems to think Qumox (which are apparently very popular and still-sold at Amazon, from a third-party seller but fulfilled by Amazon (nope, I won’t buy that either as legal rights are poor if it’s a chinese seller directly, whilst from Amazon UK in my case, means full legal retail rights, meaning returning up to 6 YEARS after purchase, if it should have reasonably lasted that long, at least TWO years for everything non-consumable, etc – even though Amazon tend to lie and pretend it’s the manufacturer’s responsibility after 30 days, this is bullshit and borderline-criminal as to deny statutory retail rights actively like this, is a criminal, not contract or civil offence and punishable by the state… but idiots don’t know their rights enough to enforce them so assholes like Amazon get to make abuse of rights part of their business model – a “use them or lose them” example.
So, digitalsday.com/sjcam-sj4000-recognize-fake/#imageclose-2171 – is this person wrong or not?
Sorry, tangent about Amazon’s abuses and psy-ops against their own UKcustomers aside, the guy referred to in the link above, seems to think Qumox is just unbranded genuine SJCAM SJ4000 via a dealer called Qumox, who apply theit branding on it. He IMPLIES (doesn’t explain the technical side of how his claim could be true… suspiciously) – that these are still genuine SJCAM products. Which is possible, yes. Since SJCAM’s link to official distributors and resellers led to a BLANK PAGE when checked recently… Helpful. I’d have bought one months earlier if it were easier to get it right first time and NOT pay over £60 for old technology.
Hi there! I have two issues..
I bought sj4000 weeks ago , i checked the security code and it said that it is legit.. Now I upgrade the app (ios) and it said that it is counterfeit .. But I can still use the app..
Micro sd cards issues..
1st sd card unbranded 8gb.. IReformat it using the camera After taking 2 pictures the the “please insert card” popup.. At that time I think maybe this camera is not compatible with unbranbed.. The sd card is already dead.
2nd sd card : sandisk 32gb
Last only 2 weeks, after I set all the settings in high resolution and take a seconds of video and 5 pictures the “please insert card” showed again.. Try to reformat it using the camera, using third party app to format sd card, but the sd card cannot detected with PC and phone..
RIP SD CARDS..
Now I bought samsung evo 32gb , I insert it to the camera then it’s working then decide to check the sd card to computer.. The “format disk ” showed in my desktop..
WHAT THE PACK IS HAPENNING!!
I’d format it as FAT (long format)form my computer .. I inserted it to the camera.. Still working.. But I don’t know how far it will live..
Please help me.. Micro sd are expensive… ?
Teofy, answer for both questions are in few comments above. Try formating the SD card from a camera. Samsung EVO should be OK, provided its genuine one.
Hi there! I have two issues..
I bought sj4000 weeks ago , i checked the security code and it said that it is legit.. Now I upgrade the app (ios) and it said that it is counterfeit .. But I can still use the app..
Micro sd cards issues..
1st sd card unbranded 8gb.. IReformat it using the camera After taking 2 pictures the the “please insert card” popup.. At that time I think maybe this camera is not compatible with unbranbed.. The sd card is already dead.
2nd sd card : sandisk 32gb
Last only 2 weeks, after I set all the settings in high resolution and take a seconds of video and 5 pictures the “please insert card” showed again.. Try to reformat it using the camera, using third party app to format sd card, but the sd card cannot detected with PC and phone..
RIP SD CARDS..
Now I bought samsung evo 32gb , I insert it to the camera then it’s working then decide to check the sd card to computer.. The “format disk ” showed in my desktop..
WHAT THE PACK IS HAPENNING!!
I’d format it as FAT (long format)form my computer .. I inserted it to the camera.. Still working.. But I don’t know how far it will live..
Please help me.. Micro sd are expensive… ?
I have the same issue but I just discover something… in my iPhone dosent work, but it does on the iPad and both apps are in the same version 2.4… i also register my product on the web page with the sticker that comes in the box, and it says its OEM so.. its pretty weird.. …
I am thinking of buying an SJCAM but since its from China, the whole fake and super fake are what I expected to happen. Thanks for the detail article on this matter. I hope I will be able to get my self a real one. Haha.
You are welcome Emily! Good luck, I am sure you will get a real one, just keep your eyes wide open 🙂
You mention incorrect spelling in your article. I wasn’t going to bring it up, but after reading almost all of your articles, I thought you might appreciate if someone let you know. Bellow means to shout, below means underneath. Seam is a join, whereas seem means to appear, and so on.
Thanks for pointing that out. I appreciate it. I will try to correct those errors in future. Cheers.
Hi, I’ve just bought a SJ4000 wifi SJCam off Ebay. The sellers name is “supereye2015”. I chose this seller because they are new to Ebay (only 19 sales as of today23 Aug 15) BUT they have 100% feedback with buyers stating they have genuine SJCam cameras. My theory is the seller is building a reputation on Ebay and wants positive feedback. Therefore I felt they were a good bet for real products. I’m very happy with what I got and it all appears to check out.
Hi, I bought a SJ4000 wifi cam a coulpe of months ago. It works very well and I have already downloaded some videos to my Iphone through the SJCAM app and it has worked perfectly, until few weeks ago when I tried to connect my camera to my Iphone and I got this message: “warning. I regret to tell you that the products you buy are counterfeit products ! Please contact your dealer !”
After reading this article I’m pretty sure my camera is real but why I’m getting this message if before I was able to connect my camera with my Iphone through the app? I would apreciate the help.
Few people were having similar problems with iPhone. We came to a conclusion that this is most probably some sort of software error. Perhaps they did not update all serial numbers in the app, or something like that. These people with similar problems also are 100% sure their camera is real. So, you can contact SJCAMHD or the app author and see if that is going to be fixed, and whats it all about. In the meanwhile you can try to use some alternative sj4000 apps in iOs store.
Hi Pavle, when you say ‘alternative j4000 apps in iOS store’ what apps are you referring to? I’m having the same problem and I want to know if there are any other options that I can try
Hi Regina, I do not have any particular app in mind, as I am not an iOS user. For Android if you type on SJ4000 bunch of third-party apps will appear. I just spoke to SJCAM support team about the iOS app issue, and they told me that it is a bug, and will be fixed next week in an update. Fingers crossed until then.
By the way, this is an official iOS app, not sure if you used that one.
SJ6000 is fake?
Yes.
Hi.I have sj4000 front logo ok.And qr-codes ok and comes me sjcamhd sites.Version nuber is U20150624V02 Is that ok? date is mystery 22:39.20??
Hey Pavle,
Im about to purchase a SJ4000 WiFi from GearBest, they have a great deal for it at 74$.
gearbest.com/action-cameras/pp_81588.html?wid=3
From what I read, GearBest has original cameras, so I’m not worried about that.
I’m more worried about all the fuss between sjcam.com and sjcamhd.com.
They both have differernt FW numbers on their sites and there are two SJCam Apps on google play (SJCAM HD and SJCAM Zone). Do you have any recommendation to what site I should stick to for FW updates and what android app should I get? As far as I understand, sjcamhd is original site and sjcam is a retailer with no customer support?
Thanks for your answer
Kind Regards
p.s. Do you have any guides on fake chargers/batteries? Thanks
That is an issue that SJCAM has to settle. Imho both of those cameras are the same, they are just changing software in order to make competitors cameras look like fake ones. SJCAM is trying to destroy themselves obviously. Just do not worry, get any of those two, hardware is the same, so is the software (with exception of an app).
I bought my SJcam 4000 wifi from a trusted local shop in hong kong, ive done all the checks on it.
Front logo, side sticker, case screws, spellings, versions etc. Im sure it is the original camera, however i still have issues with it, ill explain in more details below. After discovering the issues I have emails SJcam they did reply me twice, and after that they just ignored me….
Issue
The camera turns on, I can cycle through the menu, the only button that works its the mode button. If i attempt to push any other buttons it will crash…
Finding out there is a new firmware for it on the sjcam.com, I have download and flashed it. It cured the problem however I cannot delete this firmware file from the SD card otherwise the problem will persist, another word the firmware refuses to stay in the camera without keeping the actual file on the card.
The only problem im having right now is that, everytime i turn on the camera the firmware flashes it again and it takes around 20 seconds to boot up.
Ive tried everything from formatting the card, but the only way it seems to work is to keep the firmware file in my SD card.
Hope this helps anyone out there similar to my case.
Cheers from hong kong
Hi
Is this fake cam?
tmart.com/SJ4000-1.5-LCD-720P-Wearable-Style-Waterproof-Movement-DV-Camcorder-Black-US-Plug_p332972.html
Hello!
Have you or anyone heard anything about The iOS app? Camera works fine on android but stops att ‘connecting’ on the iOS-app.
Richard, there were few comments about it in this article, check it out. Long story short, its a mistake on their side, nothing wrong with the camera. Which iOs app are you using?
Found out my own problem, the app aint ready for iOS 9.x yet. So people that updated their phones will for now have problem connecting trough SJCam zone. But with older versions it works fine!
just bought but havent received 2 sjcam sj4000 from groupon canada. groupon.com/deals/gg-ca-sjcam-1080p-full-hd-waterproof-action-camera-1
i think it will be authentic but i would love to have your opinion. they have a return policy so not too worried but hoping its legit.
thanks
I do not give my own opinions about particular links, you have all the info you need in this guide, so just follow along and you will be safe.
I put my serial number in on this web site and it says a fake but everything looks legit..http://www.sjcamhd.com/safe/
how can I tell?
tks chuck
Contact manufacturer, as I said their safe check does not always work.
So I contacted the seller on ebay and they ran the number and it say its good but I keep trying and it say fake/// could I email it to you and u try it…tks chuck
Hi all
I’ve had a sj4000 for a couple of months now.
At first everything was fine, good video and pictures.
However, I’ve recently noticed that the videos and especially the pictures look very washed out. I’ve checked all my settings and can’t find anything different.
Any help or advice about would be appreciated.
Thanks.
Hi,
First of all… I am very happy that you made this website!
Now i am pretty sure i’m gonna buy a real one, THANKS!
Here’s my question:
Because of you’re an expert, can you please check this sj4000?
I’m not 100% sure if this is a real, because it’s pretty cheap.
IT’S ONE WITHOUT WIFI!!!
ebay.com/itm/Original-SJCAM-SJ4000-HD-1080P-Cam-Sports-Action-Waterproof-Camera-Camcorder-DV-/251937936937?tfrom=261649293510&tpos=unknow&ttype=price&talgo=origal
Thanks for all,
Silvan B.
sorry for the grammer, i’m from The Netherlands and only 14 years old!
Hi Silvian,
I do not do appraisals on specific link, as said in few other comments. Just follow the guide and you are on a good way.
hi i have a sjcam i think the front doesnt have the logo only the wifi and the version is 2015072315155 sooo is this cam fake????
Hi, to be honest, I am not aware of WiFi camera without an SJCAM. Some of the earliest SJCAM batches of non WiFI did not have logo, but as far as I am aware, if its genuine one, and WiFi, it should have a logo. Are there any reasons why you suspect its fake? Does it work properly?
hello from Greece
i feel lucky i have found this blog and thanks a lot for your work.
after a lot of hours searching and a few fake discovers in e-bay, i decide to buy the sj5000 from official site … now I know SJCAM is not the official one …
I was trying to avoid customs so i feel very lucky when I see they have a UK warehouse. I thought was the same company !!! They only have the wi-fi version in UK, so i purchase it, and I’m waiting for through Royal Mail next days.
after 1 day I decide to buy also a second battery and a t.v. cable. I put my order and i see they have only option for the Singapore airlines for them !
so, wish me luck with the jcam.com , and the camera operations ! your help here is gonna be priceless !
I have read also your article about the cards, and i have a question please.
…. I have follow your link for the cards speed etc. and there i see they say that the U3 cards can work in the 5000 model.
but the KINGSTON SDCA3/32GB 32GB MICRO SDHC UHS-I U3 says their speed are only for devices who can support UHS-I Speed Class 3 (U3).
do you know if the 5000 support U3 ?
… or I can go for the KINGSTON SDCA10/32GB 32GB MICRO SDHC CLASS 10 UHS-I (90MB/s – 45MB/s) …
haves the same futures with the TRANSCEND they give in sjcam site, who gives 45-25.
do you know if the sjcam recognize them ?
or is better to go for the ones you have try ?
… is 32g to much ?
…. (4 questions ! …. sorry !)
thanks a lot,
Stavros
Hi Stavros,
I have not tested Kingston memory cards. I tested 8GB SDHC Transcendent which worked with my SJ5000. Also I have not tested SJ4000 so can not help on that one, sorry. The cards I use and worked so far with other cameras featured on this site are Sony and Samsung. You should be okay with any reputable brand, as long as it is class 10 card.
thanks, you’re very kind ……
hope you talk again, take care !!
Came to your blog via youtube channel after watching the P3 Dannza camera review. Wanted to say you speak pretty good english. You from Russia? Ukraine? I own the SJ4000 and enjoy it quite a bit. Got it about 1 year ago and so far its doing well.
Hey Viscara, thanks a lot. I am from Serbia, hence my accent might be weird 🙂
My sj5000 wificam has stopped working after a couple of months use. The camera starts up but will not move on from the splash screen. I have tried 4 different batteries and several sd cards but nothing works. Can anyone help?
Have you updated the firmware in the meanwhile? I will assume you used a class 10 micro sd. Also factory reset the camera. If that does not work, contact your seller or manufacturer for tech support.
so i went to lazada(a website) and saw this sjcam lazada.sg/sjcam-sj4000-wifi-model-12mp-full-hd-action-camera-silver-135717.html i think it is legit but can you give me your opinion on it?thanks! btw ur guide was very helpful ^_^
Is it worth to buy the fake one at 40 euros for light usage?
Honestly, its a gamble. You can get one and it might work well, or you might waste 40$.
Has anyone bought any sjcam products from Adorama.com? I’m thinking about buying the M10 from them which is priced at $64.99
Bought a sj4000+ 2k wifi version
I will say if u use it for video go ahead and buy
Photo wise i recommend u just use xiaoyi
And also notice that wifi connect to phone drain battery very very very fast on sjcam.
Within 20mins your sjcam battery can be drain to 1 bar and auto off.
i ordered one on ebay shipping from china the price was right $18.98 free shipping its one of the first batch it would seem but the seller has a 3 month replacement warranty
and the screws on the enclosure are silver not black the all checks out
kinda sad that they have to pretty much give these likely genuine products away due to a load of fakes but its not in our budget to get much else and we need something better then a cellphone for taking photos on ebay even if its not real its likely gonna be better then a cellphone it looks like one of the first batch and they are offering a good warranty on it so i do not see any reason to question it i could have our local bestbuy take a look at it to be sure
i will note the ebay seller has spelling issues {helloe-shopper } my guess is they spelled it the way it sounds as if they were translating from mandarin lol hello shopper
yup, got the fakes, and not the descent quality ones either. the packaging was exactly perfect, just like the original SJCAM, the screws are silver, the back of the case seems legit, but the image quality is beyond bad. says that it records MOV format, nope, just AVI. these fake manufactures have fixed up all the mistakes that people used to rely on to determine the originality of the camera
Hi,
I’m pretty sure I’ve just bought a fake SJ4000. In the box it says it supports up to 32GB Micro SDHC card so I purchased one (class 10), and when I try to playback a recorded video it just shows “file error”. But when I used my 8GB SDHC class 4 card, it saves without any playback issue.
Has anyone experienced this?
I have made a mistake, I ordered the fake one for 25 pounds, and I’ve invested in batteries! And sd cards,, I really thought I was buying the real thing, it all looked legit, is there any way I can get my money back by saying misleading or misinformation on eBay? I literally can’t stand getting scrood :/ what’s the sjcam m10 like, think I’ll get that, does it use the same batteries?
Hello
I need to buy SJCAM In bulk QTY , Wanted to know if the sellers have any authorized letter from SJCAM that they are the reseller of the product & Brand SJCAM.
Hi, bought one and seems fake. Video Quality is terrible and has useless features. It Pops up with an ‘action cam, be unique’ message on start up.
This post is totally useless.. why you do not compare picture quality?…so i will buy the chinese one..
thanks a lot for your explanation….! it’s very good for buy a SJCAM! 🙂
Hi Pavle, I am buying SJ4000 wifi as a gift for someone. I found one on Amazon with 2″ screen. Is the two inch screen a later version that is equally good (presuming everything else is valid) or is it best to go with the original that has 1.5? I like the idea of larger screen but don’t want to compromise more important things, and of course don’t want a fake.
There is no SJ4000 camera with a 2″ screen, however there are later models like 1000X which have same components and specs but just have alarger 2″screen. I recommend you to read his http://pevly.com/all-sjcam-cameras-compared/
you say Ebay is a source for “genuine” sjcams–it is full of obvious fakes–so many fakes in fact that any listing stating “real” or “genuine” or “authentic” is hard to believe–then you say that the ACTUAL sjcam.com company “doesn’t ship everywhere” and has “terrible customer service” ?!?!?!?! SO WHO DO I BUY A “REAL SJCAM FROM ?
Okay this requires clarification.
At the time of publishing this article, sjcam.com was the only site which we believed was an SJCAM. Later a side sjcamhd.com appeared claiming they are actual manufacturer and sjcam.com only a distributor.
It’s quite a long story, but a bottom line is – sjamhd.com is an official site, where as sjcam.com has been shut down in 2016 as you can see by just visiting the link.
You can get real cameras on eBay just by following the guide.
SJCAM cameras now have a code on the package which makes all this fake tracking way easier. Just buy a camera with a holographic code on it.
Thank you so very much, Pavle, for your answer. Amazon Prime has it for $70 as “SJCAM SJ4000 WiFi Action Camera FHD 1080P 12MP 2.0 inch 170 Degree Wide Angle Lens Camcorder with Waterproof Case Accessories for Outdoor Sports.” Describes 2 inch camera again in the Features and Details section. So I am going to stay with looking at the ones listed as original SJ4000 WiFi with 1.5″ screens. Then I’ll use all the other helpful advice from your site for best chance at getting a real one. Thank you.
Well if the one you are talking is this one, then I think it’s genuine. I have no idea why they say 2″, perhaps you should ask a seller.
Thank you for the reply, Pavle. I didn’t realize you had sent the last reply until yesterday when we were opening the camera I ordered for the Christmas gift. I wound up ordering direct from Amazon distribution to have easiest return if any problems. Got the SJ4000 that comes with 2 extra batteries. Has verification code on the side and so far so good. Just ordering some motor upgrades now for the added weight on the quad. I’m very grateful for the help you gave me with my questions and for your website. Wishing you all the Best for Christmas and the New Year.
Mine says 720p HD Action Camera
and on the back and the bottom has no branding what so ever.
The front only has hd on it.
The microphone is horribly cut out(holes).
The mircophone port is blocked so i cant use a microphone.
When i turn it on/off its very sketchy.
Menus low quality .
When i move the camera it flickers and has these lines that look like its breaking.
The speaker is………….it doesn’t work.
The screen is 1/4 of its size.
No manual on how to use the equipment.
But does the mount works on the GoPro accessories?
I really have no idea which camera you got, so I can’t tell you for sure, but most of the mounts should be compatible.
Hi Pavle,
Purchased SJ4000 1 1/2″ LCD “first batch” from ebay, 5 bids and got it for AU$4.25! Firmware is N20140902v1.0 verified and available SJCAM online to backup as well. NOTE: Box label logo is chrome [1080p H.264 FULL HD] and [SPORTS HD DV] is embossed red plastic shiny print, front and back of box. Fake are White or Red standard flat print.
After a lot of searching SJCAM the very last upgrade is FW96550.bin – N20150530V01 for 1st release.
Warning do not use 2nd version 1 1/2″ LCD screen upgrades, not compatible at all, note latest version being listed V1.7
Hope this helps.
Sorry to bother you, ever heard of a SJ8000? Thanks.
SJ8000 is a fake. There is SJ8 but it’s only a rumor and it hasn’t been released yet. https://pevly.com/sjcam-sj8-sj360-plus/
i have come across 2 websites
https://sjcam.com/
http://sjcamhd.com/
are they both genuine or wt?
sjcam.com was an offical website of the SJCAM original distributors or manufacturers, this is still unclear. Then SJCAM re-branded and bought sjcamhd.com which for a long time appeared to be an original store since sjcam.com was inactive, now I’m seeing that sjcam.com is active again and that a portions of sjcamhd.com are redirecting to sjcam.com
It’s hard to say which one is official, but in current situation I’d go with sjcamhd.com though I am sure they probably bought the sjcam.com and will be redirecting slowly there, overall they are confusing us, yet again.
Hi at all:-) i had bought a SJ Cam 5000 Plus at 2016 and first it was working really well.
than i get a SJ cam Cell Phone App from this moment it is not possible to conact the camera anymore. Then i made a Firmware update the right one. the update was installed normaly the Cam is shuting down and since than it is not stated anymore.
i was surching in WWW to fix this Problem, and i had saw a lot of Videos to do this, but it is nothing working. than i visit the SJ Page and i see i got a Fake one. but it is a 5000 Plus. it looks inside completely different like a real one and the screen is also not the same size like a real one. and here i had found if you want to make a original Firmware update the fake one will not working anymore. so i had bought a fake one without to know that. and now it is damage, no change to recover that. For the moment i try to buy a new ( original one ) anywhere in WWW. so please check what you buy before you buy it.